Terms & Conditions

Website Usage

 To register with www.Packbubbles.co.uk and purchase goods from our website, you must be at least 18 years old. It's important to ensure that the information you provide during registration or at any time is accurate and complete. If there are any changes to the information you provided during registration, you must inform us immediately by updating your personal details. This includes providing your real name, address, phone number, email address, and any other necessary details we require to process your order.

We reserve the right to:

Decline a new customer registration or suspend a customer's account at any time and at our sole discretion.

Terminate your access to all or part of the services with or without notice, in our absolute discretion.

Discontinue the website or services, or any part thereof, at any time, with or without notice, in our absolute discretion.

Please note that we may exercise these rights at any time without prior notice to you. By using our website, you agree to comply with these terms and conditions.

Agreement to Terms

By accessing this website, you agree that you have read, understood, and accepted all the terms of use. If you do not agree with any of these terms, you must refrain from using the site.

By using this website, you represent and warrant that:

You will not use the site for any illegal or unauthorised purpose.

Your use of the site will not violate any applicable laws or regulations.

Please note that we may modify these terms of use at any time, and your continued use of the website after any such modifications indicates your acceptance of the new terms.

Availability

Our goods are subject to availability. Please note that our acceptance of your offer to purchase our goods is subject to their availability. Although we acknowledge order acceptance via email or the web, this does not guarantee delivery. In case we are unable to deliver the goods you have offered to purchase, we will inform you promptly, and a full refund will be issued.

Please note that orders that include sale items may be sent incomplete if certain sale lines are out of stock. In such cases, we will refund your payment and notify you accordingly.

Pricing and Product Information

The prices of the products you order are indicated on our website at the time of purchase, plus a delivery charge, except when we discover an error in the price. In such an event, we will inform you as soon as possible and offer you the option to reconfirm your order at the correct price or cancel it. If we are unable to contact you, we will consider the order as cancelled.

All prices are shown in £s sterling and do not include VAT.

We strive to display the colours, features, specifications, and details of our products as accurately as possible on the Site. However, we do not guarantee that they will be accurate, complete, reliable, current, or free of other errors.

Please note that the colours and appearance of our products may vary slightly from what you see on your screen, and we cannot ensure that your monitor screen .

Placing an Order and Order Acceptance

The Order Acknowledgement email and order number are not a confirmation or acceptance of your order by us. The contract between you and us will be completed, and your order will be accepted when we dispatch the products you have ordered, unless we have notified you otherwise or you have cancelled your order. If we dispatch items separately, our acceptance of the order for each item will occur when we dispatch that item.

Our carrier will make reasonable efforts to contact you to arrange delivery. If they are unable to reach you, your order will be cancelled, and we will refund the payment to your card.

Cancellations and Returns

To summarise, customers have the right to return their order within 4 working days following receipt of the goods. If a customer wishes to cancel an order, they must contact the company immediately after placing the order. If the order has already been dispatched, the customer can still return the products within 4 days

The returned product must be in a saleable condition and in its original undamaged packaging. The company will refund the price or exchange the product, but the original delivery charge and postage costs will not be refunded. Return delivery charges will only be refunded if the items are faulty, damaged, or sent to the customer in error.

There are some categories of products that cannot be returned, such as goods made to the customer's specification, and perishable goods. Returns outside the specified timeframe may be accepted at the sole discretion of the company and may be refunded as a credit to be spent online.

Customers are responsible for the cost of returning items and must ensure that the returned goods reach the company's warehouse. The company recommends obtaining a Proof of Postage certificate, which is available free of charge from the Post Office.

In the event that your selected courier fails to deliver or loses your return parcel, you will need to directly pursue compensation from the courier. Please be aware that Pack Bubbles will not be held accountable for any lost return parcels. It is important that you choose an appropriate return method with proper insurance coverage as this responsibility falls on you. We cannot be held liable for any unexpected delays that occur such as strikes, riots, war or acts of nature.

Refunds and Exchanges

If you cancel your order or return the goods, we will refund the debit or credit card that you used for the original purchase. This will be done within 14 days of cancellation or receipt of the returned goods. If we cannot refund your original method of payment, we will get in touch with you to arrange an alternative refund method.

If you prefer to handle your return or exchange in-store, you can arrange that through our customer service advisor.

For faulty products, we may offer a repair or a spare part after the 14-day cancellation period. We may also provide a replacement item that is of similar or equal value to the original.

Privacy

The information you provide during registration and other details about you are protected by our Privacy Policy. We strongly suggest that you read our Privacy Policy before agreeing to these Terms and Conditions.

Copyright

The content on the www.Packbubbles.co.uk website is safeguarded by intellectual property rights, including copyright, trademarks, and database rights. You are allowed to access and view the content of the website on a computer screen, store it in electronic form on a disk, or print one copy for your personal, non-commercial use, provided you retain all the copyright and proprietary notices. However, you are not authorised to reproduce, modify, copy,

distribute, or use the materials or content on the website for commercial purposes without obtaining written consent from us.

Limitations

The Website and any associated software are provided "AS IS" and without any warranties, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

Indemnity

The user agrees to indemnify and protect Pack Bubbles Ltd from any and all liabilities, claims, and expenses that arise from the content they submit, post, or transmit through the Pack Bubbles websites or from their use or misuse of the websites. The user is also responsible for any violations of the Terms and Conditions made by any person for whom they are responsible

Law

The agreement between you and Pack Bubbles Ltd for your purchases is governed by English law and any disputes between us shall be resolved by the English courts. This does not affect your statutory rights.